Knowledge Cast by Enterprise Knowledge Marco Marcoccia - Director of Knowledge Management at Turner Fleischer
Jul 23, 2024
Marco Marcoccia, Director of Knowledge Management at Turner Fleischer, brings a wealth of experience from the architecture sector. He discusses the nuances of knowledge management and the importance of both explicit and tacit knowledge. Marco shares insights on how data integration enhances decision-making and the evolution of his career toward KM. He also highlights the need for a culture that promotes feedback and knowledge sharing, and the role of AI in this process, all while emphasizing the value of human interaction in knowledge management.
AI Snips
Chapters
Transcript
Episode notes
Knowledge Management Definition
- Ensure the right knowledge and information are accessible to the right people at the right time.
- This enhances decision-making, problem-solving, collaboration, and innovation.
Explicit and Tacit Knowledge
- Knowledge management (KM) encompasses both explicit knowledge (captured and stored information) and tacit knowledge (held by individuals).
- Marcoccia emphasizes the importance of both in KM.
Data's Role in KM
- Data is fundamental to KM, especially with the rise of AI and natural language processing.
- KM professionals are increasingly involved in connecting data across systems.