This chapter explores the critical role of effective knowledge management in fostering continuous improvement and personal development. It highlights the significance of storytelling, social interactions, and informal networking at conferences, particularly the Knowledge Summit Dublin. Additionally, the discussion emphasizes the integration of AI in knowledge processes while maintaining the irreplaceable value of human interaction.
Enterprise Knowledge CEO Zach Wahl speaks with Marco Marcoccia, Director of Knowledge Management at Turner Fleischer. Turner Fleischer is an integrated design studio that does interior design and experiential graphic design, as well as architecture.
In their conversation, Zach and Marco discuss the intricacies of knowledge management within the architecture industry, as Marco explains his approach to defining KM, emphasizing the importance of both explicit and tacit knowledge.
The discussion also covers the evolution of Marco’s career from architecture to knowledge management, the critical role of a supportive CEO, and the importance of fostering a culture that values knowledge sharing. Additionally, the conversation touches on the influence of AI in KM, the importance of continuous learning, and the potential future directions for the field.