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B2B Revenue Vitals

RV156 - How B2B Buying Behavior Is Evolving | Pulse

Mar 19, 2024
Discussion on evolving B2B buying behavior, 'dark social' channels, and the shift towards trustworthy content. Insight into buyer enablement vs. self-service, adapting to modern go-to-market strategies, and the challenges faced by traditional companies. Emphasis on AI's impact, human connection, and entrepreneurial commitment in B2B marketing.
57:44

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Quick takeaways

  • B2B buyers heavily rely on 'dark social' for information, shifting from traditional sales approaches.
  • Empowering buyers with relevant information is crucial for trust and influencing purchasing decisions in B2B.

Deep dives

Evolution of B2B Buying Behavior

B2B buying behavior has transformed significantly over the years, with a noticeable shift in information consumption patterns since the early 2010s. Traditional avenues like trade shows and sales team interactions have become less effective as B2B buyers now gather information from a multitude of digital sources such as podcasts, social media platforms, private communities, and direct word-of-mouth interactions. This transformation reflects a fundamental change in how buyers seek and trust information, leading to a more diverse and decentralized landscape for B2B purchasing decisions.

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