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FBI Negotiator Reveals Game-Changing Secrets - Chris Voss

Jan 8, 2025
In this engaging discussion, Chris Voss, a former lead international kidnapping negotiator for the FBI and author of "Never Split the Difference," reveals powerful negotiation secrets. He explains how empathy and clarity enhance communication, not just in high-stakes scenarios but in everyday situations. Voss emphasizes the power of getting a 'no' to create a safe negotiation environment and shares his journey from SWAT to hostage negotiation, highlighting the crucial role of understanding psychological dynamics in achieving better outcomes.
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