

FBI Negotiator Reveals Game-Changing Secrets - Chris Voss
Jan 8, 2025
In this engaging discussion, Chris Voss, a former lead international kidnapping negotiator for the FBI and author of "Never Split the Difference," reveals powerful negotiation secrets. He explains how empathy and clarity enhance communication, not just in high-stakes scenarios but in everyday situations. Voss emphasizes the power of getting a 'no' to create a safe negotiation environment and shares his journey from SWAT to hostage negotiation, highlighting the crucial role of understanding psychological dynamics in achieving better outcomes.
Chapters
Books
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 4min
The Art of Empathetic Negotiation
03:38 • 3min
Transforming Through Negotiation
06:36 • 15min
The Importance of Communication in Entrepreneurship and Sales
21:52 • 5min
The Art of 'No' in Negotiation
26:56 • 12min
Engaging Conversations: The Art of Listening
39:14 • 9min