Business of Software Podcast

Ep 5: Running A Remote Company (with Wade Foster)

Feb 18, 2020
Wade Foster, CEO and co-founder of Zapier, shares his insights on effectively running a fully remote company. He discusses the importance of building an operating rhythm for hiring and onboarding, emphasizing tailored job descriptions and innovative social experiences for new hires. The conversation highlights strategies for improving communication and collaboration within remote teams, including regular updates and creative team-building activities. Wade also addresses the challenges of remote hiring across cultures and the tools essential for managing remote teams successfully.
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ADVICE

Hire Exceptional People First

  • Hire great people to overcome poor structures or processes in your company.
  • Develop a rigorous hiring process including job fit interviews, skills tests, cross-functional interviews, and reference checks.
ADVICE

Airbnb Onboarding Builds Culture

  • Use Airbnb onboarding by bringing new hires and managers together for co-working and social activities.
  • Focus on teaching company values and building rapport during this early in-person time.
ADVICE

Effective Weekly Staff Meetings

  • Run weekly staff meetings with pre-filled status templates and focus discussions on problems, not celebrations.
  • Assign action items at meetings and use Slack threads to cover unaddressed topics for continuous progress.
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