Business of Software Podcast

Ep 1: Making Complex Products Obviously Awesome (with April Dunford)

12 snips
Jan 21, 2020
Explore the critical art of product positioning and its impact on customer perception. April Dunford shares her journey from engineering to marketing, illustrating the transformation of products through effective positioning strategies. Learn about overcoming stagnation by honing in on clear market value and customer needs. Discover how understanding market categories versus trends can revitalize brands, and enjoy anecdotes about the humorous challenges faced in mastering this essential marketing concept.
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INSIGHT

Positioning Defines Product Context

  • Positioning defines how your product is the best at providing something important to a specific set of customers.
  • It answers "What the heck is this thing and why should I care?" providing crucial product context.
ANECDOTE

Context Changes Perception

  • April mistook a dog muzzle for an ugly shoe until she saw its true use in context.
  • Context shifted her perception, highlighting the importance of setting product context.
ADVICE

Choose Market Category Wisely

  • Position your product in the right market category to trigger correct assumptions in customers' minds.
  • Correct category choice simplifies sales by clarifying competitors, features, customer, and pricing expectations.
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