Becoming a Unicorn Doesn't Happen By Chance w/ Dini Mehta (fmr CRO, Lattice)
Jul 25, 2024
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Former CRO Dini Mehta shares how she assessed Lattice's growth potential and executed a playbook to turn it into a $3 billion company. Topics include assessing fit in executive recruitment, avoiding pitfalls, PLG strategies, understanding buyer's journey and HR personas in sales, and evolving ideal customer profile segmentation.
Assessing a company's potential involves evaluating team dynamic and product quality for growth.
Tailoring sales strategies by understanding customer persona and market segmentation leads to business success.
Deep dives
Assessing Growth Opportunities at Lattice
Dini Mehta, the founding CEO of Lattice, detailed her journey of assessing the potential of a company that was not growing initially. Upon meeting Jack Allman, one of the brilliant founders, Dini saw an opportunity to drive growth. She evaluated the team's sharpness, transparency, and the existing top-of-funnel demand. Recognizing the strong product, solid team, and strategic vision of Jack, she initiated a shift towards a $100 million business goal.
Navigating Sales Strategy at Lattice
Dini's strategic sales approach involved understanding the HR persona by interacting with 15 HR professionals intimately. Learning about their challenges and preferences emphasized the need for human assistance over automated solutions. She focused on positioning ROI messaging, defining the ideal customer profile, and segmenting the market effectively. Dini's emphasis on the buyer journey and codifying playbooks tailored Lattice's sales strategies for success.
Evolving Customer Segmentation and Playbooks
Dini structured the organization by segmenting customers based on size and creating an ideal customer profile. Continuously redefining segments, they delineated SMB, mid-market, and enterprise categories. Utilizing HR tech stack signals, employee count variations, new HR leadership, and HR reporting structures, Dini implemented matrices for account scoring and sales targeting. Through careful evaluation and strategic alignment, Lattice achieved significant growth under Dini's leadership.
You're looking for your next job. The last one didn't go so well. You gotta get this one right, and you found one. But how do you know if it's good and how do you know you can help?
That's an important riddle.
And today we bring in my friend Dini Mehta , the founding CRO of Lattice.
She saw that this company wasn't exactly growing in its infancy, but she came across Jack Altman, Sam Altman's (OpenAI) brother, who's one of the most brilliant founders she met.
So she had to assess Lattice to figure out if she could grow it, and then execute a playbook so that years later it's become a $3 billion company. Here's how she did it.
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