080. Melissa Daimler: Design Your Company Culture to Connect with Values, Strategy and Purpose
Oct 19, 2023
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Learn how Melissa Daimler, a culture expert, emphasizes the importance of constructive debates in promoting learning and growth, hiring based on behaviors and values, and driving cultural change in global organizations. Discover insights on fostering diverse perspectives, the role of CFOs in cultural transformation, and practical tips for shaping a positive organizational culture.
Focus on diverse perspectives over traditional 'culture fit' for organizational growth.
Translate values into specific behaviors for practical cultural improvement.
Deep dives
Redefining Culture Fit
Creating a diverse workforce with varied perspectives is emphasized over seeking a traditional 'culture fit'. The focus shifts towards values and behaviors that complement and enhance the existing organizational ethos, ensuring alignment with customer needs and fostering a culture of continuous evolution and growth.
From Theory to Practice: Designing Values-Based Behaviors
The importance of practical and actionable steps in improving organizational culture is highlighted by Melissa Daimler, emphasizing the need to translate values into specific behaviors. The discussion delves into the significance of defining observable, single-barreled, inclusive, and positive behaviors to guide decision-making, daily practices, and skills development effectively.
Behavioral Change at Scale Through Active Reinforcement
Driving behavioral change at scale demands active reinforcement of values and behaviors throughout various organizational processes, such as recruitment, performance reviews, and recognition. Integrating these behaviors into daily practices and stories of exemplification across all leadership levels fosters a culture of continuous improvement and evolution.
Practices for Cultivating a Healthy Culture
Establishing and embedding team practices aligned with organizational values and behaviors is essential for cultivating a healthy culture. The emphasis lies on fostering reflection, constructive debate, and inclusive communication within daily interactions and processes, ensuring that habits and practices align with the desired cultural outcomes.
Melissa Daimler is a culture expert with over 20 years of experience driving and shaping company cultures. She has worked for iconic companies like Adobe, Twitter, and WeWork, where she learned from healthy and unhealthy cultures. Melissa is part of Udemy, an EdTech company dedicated to building a positive and thriving culture.
Tune in as we discuss:
How constructive debates contribute to learning and growth
Why the hiring process needs to focus on behaviours and values
Tips for promoting healthy constructive debate and diverse perspective
How can global organisations ensure behaviours and values are universally understood?
What role can CFOs and other non-traditional functions play in driving cultural change?