In 'Unreasonable Hospitality,' Will Guidara shares his experiences as the General Manager of Eleven Madison Park and The NoMad, highlighting the importance of hospitality in any business. The book emphasizes that simply offering a great product is not enough; organizations must also focus on creating authentic connections and memorable experiences for both customers and employees. Guidara provides practical advice on setting expectations, managing teams, and adapting to unexpected situations, all while maintaining a commitment to hospitality that goes beyond mere service. His approach is applicable across various industries, not just limited to restaurants and luxury businesses.
In this book, Annie Duke teaches readers how to make better decisions by treating them as 'bets' on uncertain outcomes. She emphasizes the importance of distinguishing between the quality of a decision and its outcome, acknowledging the role of luck, and avoiding biases such as 'resulting' and hindsight bias. Duke draws on her experiences as a professional poker player and combines these with insights from cognitive psychology and other fields to provide tools for making more objective and thoughtful decisions. The book encourages readers to get comfortable with uncertainty, seek truth through diverse opinions, and learn from outcomes to improve future decision-making[1][3][5].
This book, written by former FBI hostage negotiator Chris Voss and co-author Tahl Raz, provides a masterclass in influencing others through negotiation. It distills the Voss method, revealing skills such as establishing rapport, creating trust with tactical empathy, and transforming conflict into collaboration. The book is filled with real-life examples from Voss's career, illustrating how these techniques can be applied in both professional and personal life to achieve goals and defuse potential crises.
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Today’s show:
Jason goes live to break down Cisco acquiring Splunk and what this means for the broader M&A market (3:56), the latest IPO trends (13:50), WaPo tactics against Dave Portnoy (16:14), and questions asked by the live audience (23:52)!
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Time stamps:
(0:00) Jason kicks off the show!
(3:56) Cisco acquires Splunk for $28B
(7:07) MasterClass - Get 15% off an annual membership at https://masterclass.com/startups
(8:36) Instacart’s IPO and why CPG is a major advertising category
(13:50) IPO trends and what that means for the startup market
(16:14) WaPo tactics against Dave Portnoy
(22:26) Masterworks - Skip the waitlist to invest in fine art using at https://Masterworks.com/twist
(23:52) Questions from live audience: "Do VCs ever go back to previous business trends or does everyone focus exclusively on the it-thing like AI today?”
(26:05) "How do startups outside Silicon Valley access VC funding, or do you just have to make the journey there?”
(27:10) "Heard you say you believe we still have six months of this down market. What makes you arrive at this prediction...?”
(30:57) "Since you invest in so many companies each year, how do you find alpha and separate these startups from each other?”
(33:49) Corient - Speak with one of Corient's wealth management advisors today at http://corient.com
(34:49) Why is Jason doing the cloud kitchen incubator?
(38:19) "Do you believe there should be guardrails on AI or as little regulation as possible to help spur innovation?”
(40:40) " Which areas do you recommend founders to cut burn that impacts growth released?”
(42:24) "Interest is forbidden in Islam, but I really want to invest or create an investment group without interest. Is this possible?”
(44:14) "How do you advise founders to solve disagreements internally?”
(45:39) "What is a book that you've read recently that you would highly recommend?”
(45:56) "Do you think the UK is underperforming when it comes to unicorns and big impact on startups?”
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Great recent interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland, PrayingForExits, Jenny Lefcourt
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Follow Jason:
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