The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch cover image

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20VC: Three Core Lessons Scaling Freshworks to a $5.2BN Market Cap | Biggest Product and Pricing Lessons from Scaling to $597M in ARR | How India Can Compete Globally in Tech and AI with Girish Mathrubootham, Co-Founder @ Freshworks

Apr 19, 2024
Girish Mathrubootham, founder and CEO of Freshworks, shares insights from leading India's first SaaS company to a $5.2 billion market cap. He discusses the inspiration behind Freshworks' founding and his biggest challenges along the way. Girish reveals key lessons on product, pricing, and leadership that shaped the company's success. He emphasizes the need for Indian companies to adopt a global mindset, highlights mistakes made in building the team, and reflects on the evolving tech landscape in India, urging startups to think beyond local markets.
49:32

Podcast summary created with Snipd AI

Quick takeaways

  • Success requires domain expertise, craftsmanship, and a strong team.
  • Start with a 'minimum desirable product' and scale pricing strategically.

Deep dives

Key Elements of Success in a Competitive Market

Success in a market requires deep domain expertise, world-class craftsmanship, and the ability to build a strong team. The importance of spending significant time in the problem domain, delivering world-class products, and hiring exceptional teams are highlighted as crucial factors for triumph in a global market.

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