Getting to Yes, And… | Todd Rogers – ‘Writing For Busy Readers’
Jul 2, 2024
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Harvard Professor Todd Rogers, co-author of 'Writing for Busy Readers,' discusses enhancing communication by using fewer words and avoiding all-caps text. They explore the challenges of managing communication overload and the importance of engaging writing. The podcast also touches on creating comedy content, understanding audience feedback, and embracing a 'Yes, And' mentality in social interactions.
Modern writers should use fewer words to break through distractions.
All-caps text doesn't improve readers' understanding, according to studies.
Deep dives
Effective Communication for Busy Readers
Writing for busy readers is essential for clear communication. The book discusses the importance of structuring content to be easily readable and skimmable. By simplifying language and using shorter sentences, information can be conveyed more effectively. The example of rewriting court documents in New York City to improve comprehension and increase attendance rates highlights the impact of easy-to-read content.
Boundaries and Scripts in Communication
Establishing boundaries through scripted responses can be an effective communication strategy. Providing individuals with predefined scripts for saying no can make setting limits easier and more comfortable. This approach helps both parties navigate requests or situations with clarity and mutual understanding. The study on scripted responses in requests demonstrates the influence of predetermined language on communication outcomes.
Importance of Context and Audience Awareness
Understanding context and the audience is crucial in communication strategies. Tailoring language and responses based on the relationship and status of individuals involved can enhance the effectiveness of communication. By considering the nuances of each interaction, including humor and sensitivity, communicators can navigate diverse scenarios more adeptly.
Adaptability and Collaboration in Communication
Adaptability and collaboration play key roles in effective communication. The ability to adjust language and responses based on feedback and situational requirements enables smoother interactions. Collaborative efforts, such as incorporating diverse perspectives and refining communication methods, contribute to more inclusive and impactful communication outcomes.
Kelly talks to Harvard Professor Todd Rogers about his book “Writing for Busy Readers: Communicate More Effectively in the Real World” that he co-wrote with Jessica Lasky-Fink.
“Modern writers need extra help breaking through all the distractions.”
“Use fewer words.”
“Studies show that all-caps text does not enhance readers’ understanding.”