AI Snips
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Resistance to Change in Government
- Many government departments resist new tech because current systems 'work well enough.'
- Sunk costs and perceived high switching costs deter efficiency and innovation in public sectors.
Pandemic Spurs Government Change
- Government innovation often prioritizes safety over change, slowing improvements.
- The pandemic showed governments can adapt quickly, use flexible tech, and that empowers change agents inside government.
Target Ready Government Customers
- Target government departments that generate revenue first, like building permits and business licenses.
- Build marketing around governments already seeking solutions instead of trying to convince the unready.