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Software's Unique Complexity And Update Paradox
- Software is far more complex than physical products and behaves unlike shipped tangible goods.
- That complexity plus easy deployability creates unique long-term maintenance challenges.
Backpack Zipper Story As A Comparison
- Thomas describes Linus Tech Tips' backpack saga where a zipper pull defect required ongoing fixes.
- He uses that story to compare physical product fixes with software patches.
Quick Fixes Create Hidden Long-Term Costs
- Quick fixes are visible as wins but often degrade the codebase and increase future costs.
- Management often sees the fix as 'done' while engineers inherit growing technical debt.