The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics 494. From Management Mess to Leadership Success
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May 6, 2025 In this conversation, Scott Miller, Executive Vice President at Franklin Covey and author of Management Mess to Leadership Success, dives into the essence of leadership. He highlights the pivotal differences between managers and leaders, emphasizing the power of vulnerability. The discussion touches on cultivating an abundance mindset and the importance of being loyal to those who are absent. Scott also reveals practical strategies for setting wildly important goals and maintaining persistent communication to foster trust and engagement within teams.
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Difference Between Managers and Leaders
- Managers seek stability and quick problem resolution while leaders tolerate chaos and delay closure to understand issues deeply.
- Leaders resemble artists and scientists more than managers, highlighting distinct roles both play in business.
Lunch Conversation Sparks Mindset Shift
- Scott Miller shared a story of a colleague accusing him of taking credit for projects, forcing him to confront his mindset.
- This led him to embrace an abundance mindset, believing there is enough credit, resources, and success for everyone.
Be Loyal To The Absent
- Always speak about absent people as if they were present to retain trust and avoid gossip.
- If you have something to share about someone absent, either say it to their face or keep it quiet.
