The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics cover image

494. From Management Mess to Leadership Success

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

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Navigating Emotions and Leadership

This chapter delves into the concept of emotional agility, distinguishing between emotions and facts to improve communication and reduce misunderstandings. It emphasizes the importance of assuming positive intent in conversations and shares strategies for clarifying intentions to foster better dialogue. Furthermore, the chapter explores the nuanced qualities of effective leadership, highlighting the balance between confidence and humility, and the power of vulnerability in building trust within teams.

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