
How to Be Awesome at Your Job
955: Mastering Emotion and Conversation Like a Top Hostage Negotiator with Scott Walker
Apr 22, 2024
Former hostage negotiator Scott Walker shares tips on mastering dialogue in high-stakes situations. Topics include emotional intelligence in negotiations, communication techniques like 'More Pies,' and mastering emotions for better conversations.
42:51
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Quick takeaways
- Emotional self-regulation is key in negotiations for building trust and influence.
- Effective communication involves thorough preparation and understanding, leading to problem-solving and relationship-building.
Deep dives
Emotional Self-Regulation Key for Negotiation Success
The ability to emotionally self-regulate is crucial for negotiation success. Former hostage negotiator Scott Walker emphasizes the importance of staying composed even in highly emotional situations. This skill allows negotiators to build trust and influence the other party effectively.
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