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11min chapter
955: Mastering Emotion and Conversation Like a Top Hostage Negotiator with Scott Walker
How to Be Awesome at Your Job
Enhancing Communication Skills with 'More Pies'
Exploring effective communication techniques through the mnemonic 'M O R E P I E X' and tools like minimal encourages, open questions, reflecting, empathetic labeling, 'I' statements, pauses, and summarizing, emphasizing genuine intention over checklist-like application.
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