EP 019 - Customer Experience Masterclass with Eli Weiss

1

Introduction

00:00 • 2min

2

I Love a City of Brotherly Love

01:58 • 2min

3

What's the Hardest Visa to Get?

03:29 • 2min

4

The Biggest Credit Card Hack?

05:34 • 1min

5

How Did You Break Into Customer Service?

07:03 • 4min

6

How Did You Become a Master of Customer Success?

11:01 • 3min

7

How to Set Expectations Properly

14:03 • 5min

8

How Do You Stay So Happy, Healthy and Productive?

19:32 • 2min

9

The Best Parts and the Hardest Parts of Running a Customer Experience Team

21:08 • 3min

10

The Gift in the Curse

24:24 • 5min

11

I Love That. I Love It. I Like It.

29:39 • 5min

12

I'm Yelling at You Cause You Betrayed Me

34:18 • 2min

13

What's the Best Customer Experience?

36:22 • 2min

14

The Biggest Mistake You've Made in C X?

37:57 • 4min

15

You're Trying to Soften Me Up for Rapid Fire

41:29 • 2min

16

Overrated, Underrated, Paid?

43:06 • 2min

17

Is the NFT Loyalty Programms Overrated or Underrated?

44:52 • 2min

18

What's Your Favorite Event?

46:36 • 3min

19

I've Been to Croatia, and It's on the List.

49:22 • 2min

20

I Love Scrawling Through Tick Talk and Twitter

51:11 • 3min

21

The Best Customer Experience - Ely Wis With an Extra S

53:52 • 3min