5min chapter

Whale Informed by Triple Whale cover image

EP 019 - Customer Experience Masterclass with Eli Weiss

Whale Informed by Triple Whale

CHAPTER

How to Set Expectations Properly

Vika: It's way better to be up front, take the loss and deal with it. Ike: transparency actually plays a lot better. Vika: I've been just fascinated with how it just got so wrecked. Amte: The best thing about being angry is that you can get your order in first place.

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