Eat Sleep Work Repeat - better workplace culture Outrage in the work chat
Nov 26, 2024
Karthik Ramanna, a Professor at Oxford's Blavatnik School of Government and author of 'The Age of Outrage,' discusses the rise of employee outrage in today's workplaces. He explores how political events can spark activism and emphasizes the need for empathetic leadership. Key strategies for managing outrage, including proactive engagement and establishing listening communities, are shared. Ramanna highlights the critical importance of transparent communication and the challenges that come with digital interactions in a polarized environment.
AI Snips
Chapters
Books
Transcript
Episode notes
Three Forces of Outrage
- Three forces drive outrage: fear of the future, feeling rigged, and us-vs-them thinking.
- These forces, amplified in our time, create a potent mix.
Pro-social vs. Political Othering
- Organizational culture creates identity, leading to a sense of belonging and pro-social othering.
- However, political othering focuses on dividing resources, abandoning truth and shared values.
Met Police Context Collapse
- The Met Police commissioner faced context collapse when addressing institutional racism.
- Acknowledging it risked demoralizing officers, while denying it eroded public trust.
