
Outrage in the work chat
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Navigating Organizational Outrage
This chapter explores the duality of 'othering' within organizational culture, with a focus on the challenges leaders face in addressing issues such as systemic racism and employee outrage. It discusses the importance of effective leadership, proactive crisis management, and the impact of technology on organizational dynamics. The chapter also highlights training strategies designed to enhance conflict management skills and the necessity for businesses to adapt their practices in response to evolving societal expectations.
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