To The Point - Home Services Podcast cover image

To The Point - Home Services Podcast

How This Home Service Company Doubled Conversions with Automated Follow-ups

Jul 9, 2024
Aaron Gaynor from Eco Plumbers and Ryan Fenn from Chiirp discuss how automated follow-ups can double conversions. They emphasize contacting leads within the first minute and share success stories like saving $300k through automation. Tools like Chiirp and ServiceTitan enhance marketing campaigns by automating communication. Efficient text messaging strategies and personalized video messages are game-changers in boosting success rates.
01:05:59

Podcast summary created with Snipd AI

Quick takeaways

  • Immediate responses within the first minute significantly increase conversion rates.
  • Automated systems like Chirp offer multi-channel communication options to maintain customer engagement.

Deep dives

Guidelines for SMS Marketing

When sending text messages for marketing purposes, it is crucial to have permission and opt-ins from recipients to avoid potential legal issues. Opt-ins can be obtained by including options on invoices, websites, and other customer touchpoints. Providing opt-out options and ensuring recipients can easily unsubscribe by replying 'stop' is essential.

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