Ryan Fenn

Aaron Gaynor from Eco Plumbers and Ryan Fenn from Chiirp discuss how automated follow-ups can double conversions. They emphasize contacting leads within the first minute and share success stories like saving $300k through automation. Tools like Chiirp and ServiceTitan enhance marketing campaigns by automating communication. Efficient text messaging strategies and personalized video messages are game-changers in boosting success rates.

Ryan Fenn, CEO and founder of Chiirp, shares his expertise in text message automation for home service businesses. He emphasizes the crucial concept of 'Speed to Lead'—responding to inquiries within one minute to significantly boost conversion rates. The discussion also highlights the power of multi-touch follow-ups that incorporate text, email, and voicemail for enhanced customer engagement. Ryan reveals how automation helps streamline processes, allowing teams to focus on high-value tasks, and he also delves into the legal challenges of text communication.