Negotiate Anything Navigating Conflict with Authenticity and Self-Control: Insights from Ryan Dunlap
Jun 7, 2023
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Ryan Dunlap's Unique Career Path
- Ryan Dunlap shared his unique journey from law enforcement to ministry and leadership, illustrating his diverse conflict experience.
- He applies interrogation skills to help leaders navigate authentic conversations and interpersonal conflict.
Four Rs for Conflict Mastery
- Focus on self-awareness, self-confidence, and self-control to handle conflict effectively.
- Use the four Rs: recognize, reset, replace, and repeat to build mental muscle for authentic conflict navigation.
Be Nice as an Emotional Anchor
- Anchor your difficult conversations emotionally by aiming to "be nice" to influence tone and engagement positively.
- Emulating a sincere emotion is easier than memorizing scripts and boosts client success.