Navigating Conflict with Authenticity and Self-Control: Insights from Ryan Dunlap
Negotiate Anything
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The Importance of Tone in Conversations
We focus a lot on, you know, it's not what you say but how you say it. We have to really pay attention to messenger bias and who the communicator is. The best thing that we can do as messengers is make sure that we speak to that created persona that people have about us. It's so much easier to avoid an obstacle that's out in front of you than one that's hidden beneath you.
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