What’s the difference between intent and B2B engagement marketing data?
Jun 5, 2024
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Misha Salkinder, Head of Customer Data Strategy at CaliberMind, shares her expertise on the nuances of intent and engagement marketing. She breaks down the differences between first-party and third-party data, shedding light on how they affect buyer behavior analysis. Misha emphasizes the importance of context in B2B marketing, urging marketers to look beyond isolated interactions to optimize strategies. She also discusses tailoring content based on intent signals to enhance customer engagement throughout the sales funnel.
Understanding the difference between first-party engagement data and third-party intent data is crucial for optimizing marketing strategies.
Marketers should systematically analyze and integrate both data types to enhance buyer engagement and improve funnel conversion rates.
Deep dives
Understanding First-Party and Third-Party Data
First-party data refers to the data collected directly from interactions with a brand, such as engagements through campaigns, websites, and events. This data is instrumental for marketers as it provides direct insights into how their audience engages with their products and services. In contrast, third-party data, or intent data, pertains to user behaviors and searches related to a subject matter that does not directly involve the brand itself. Understanding the distinction between these two data types is crucial, as both can be leveraged to gauge interest and improve marketing strategies, helping brands to identify potential customers even before they show direct engagement.
Leveraging Intent Signals for Marketing Optimization
Marketers can optimize their strategies by focusing on moving prospects exhibiting high intent signals from third-party sources to first-party engagement. This involves analyzing various interactions beyond single engagements, such as tracking whether potential customers are exploring product pages or career pages, indicating a job search rather than a purchase intent. Utilizing a systematic approach, such as mapping first-party and third-party data on a grid, can help organizations tailor their marketing efforts to address different levels of buyer engagement effectively. Ultimately, looking at the interplay between intent signals and first-party data allows marketers to refine their content strategy and enhance their funnel conversion rates.
Misha Salkinder, Head of Customer Data Strategy at CaliberMind, joins our host, Camela Thompson, in this episode of the Revenue Marketing Report. Misha shares a concise summary of the difference between engagement and intent and how to think about incorporating them into your marketing strategy.