UX Cake

Systems Thinking for Designers, featuring Sheryl Cababa & Leigh Allen-Arredondo

May 17, 2023

43:24

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Quick takeaways

Designers can enhance problem-solving by adopting systems thinking, which involves understanding interconnectedness and causality.

Expanding the stakeholder perspective and engaging with experts can lead to a more holistic understanding of design problems.

Deep dives

Systems Thinking for Designers

Cheryl Kabbabah, the chief strategy officer at Substantial and author of 'Closing the Loop: Systems Thinking for Designers,' shares insights on the importance of systems thinking for designers. She highlights three key concepts in systems thinking: interconnectedness, causality, and wholeness. By understanding how things are interconnected, how one thing leads to another, and considering the entirety of a system, designers can have a more holistic approach to problem-solving. Cheryl emphasizes the need to expand the stakeholder perspective beyond users and involve various experts, including academic researchers, to gain a deeper understanding of the problem space. She also encourages designers to utilize their visual communication skills and existing analysis processes to incorporate systems thinking into their work.

Introduction

2min

Cheryl's Funny Story About Cake

2min

The Funny Story of a Sweet Tooth

2min

The Unintended Consequences of Design

3min

The Importance of Systems Thinking

4min

The Importance of User-Centered Design

5min

The Gaps Between Design Thinking and Systems Thinking

5min

The Role of Systems Thinking in Organizational Change Management

3min

How a Designer Can Engage in Systems Thinking

5min

10.

The Importance of Multifanality in Problem Space Analysis

2min

11.

The Power of an Individual

3min

12.

The Importance of System Thinking

3min

13.

How to Broaden Beyond Your Normal Purview

2min

14.

UX Cake: A Guide to Design and UX

2min

In this episode, we chat with Sheryl Cababa, Chief Strategy Officer at Substantial and author of "Closing the Loop: Systems Thinking for Designers." She introduces the concept of systems thinking, which is a way to consider the broader implications of design decisions.

By examining the entire problem and understanding the interconnections between various components, designers can anticipate and address potential issues and create more holistic and impactful solutions.

🎤About Our Guest:

Sheryl Cababa is the Chief Strategy Officer at Substantial, and the Author of “Closing the Loop: Systems Thinking for Designers”, which was just published by Rosenfeld Media. Sheryl is a seasoned design & strategy leader who’s worked with consultancies including Frog and Adaptive Path.

📚Interested in purchasing Sheryl’s new book?

Rosenfeld Media is offering a 15% discount to UX Cake listeners. Just use the promo code: cababa-cake at when purchasing directly from Rosenfeld Media’s website (expires July 1st, 2023).

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