MarTech Podcast ™ // Marketing + Technology = Business Growth

Value of an Outsourced SDR Team -- David Dulany // Tenbound

Aug 28, 2022
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ANECDOTE

Scaling An SDR Program Quickly

  • Benjamin Shapiro described building an SDR program for a consulting client that scaled to tens of thousands of outbound emails per month.
  • He struggled to prove the SDR team's value because AEs were closing poorly despite high lead volume.
INSIGHT

SDR Adoption Often Follows A Playbook

  • David Dulany traced the SDR phenomenon to Salesforce and Aaron Ross' Predictable Revenue playbook.
  • Many startups adopt SDRs dogmatically to show hypergrowth rather than to measure value.
INSIGHT

Two-Kind Return From SDR Programs

  • Dulany framed SDR value as two distinct returns: the revenue pipeline and the talent pipeline.
  • The talent pipeline matter especially for VC-backed companies grooming SDRs into AEs and future leaders.
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