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#257 1992 revisited with Ben Kraal

Feb 25, 2021
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1
Introduction
00:00 • 2min
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2
The History of UX
01:44 • 3min
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3
The Power of Newsletters
05:14 • 6min
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4
The Power of Quotes
10:57 • 2min
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5
How to Convince People to Understand What the Problem Is
12:54 • 4min
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6
The Importance of Understanding Your Customer's Needs
16:31 • 3min
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7
The Evolution of Articulation Work
19:38 • 4min
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8
The Importance of UX Books
23:34 • 4min
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9
Wicked Problems in Design Thinking
27:24 • 3min
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10
The Importance of Recycling Old Ideas
30:03 • 2min
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11
The 28-29 Year Cycle of Ideas
32:02 • 3min
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12
The Invisible Man Goes to the Doctor
34:57 • 3min
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Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective.
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