
#257 1992 revisited with Ben Kraal
UX Podcast
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How to Convince People to Understand What the Problem Is
I agree with the frustration. There's so much frustration in realizing that we had the same problems back then. We have the same problems today. And as you've mentioned in several of your newsletters, the papers actually don't give you the answer to what you should be doing and how you correct it. They identify the problem usually. But you do some work in actually trying to figure out what does this mean for today. So what is it that we're learning, really? Yeah. I think academic papers are interesting of themselves but I spent four years learning how to read them. Then another 10 years as a practicing academic using them as input to my own research. It gives you more vocabulary
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