How to turn fans into paying customers via membership programs
Feb 23, 2023
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Roman Krajniak, Co-Founder of Memberyo, and Pavol Bielik, Marketing Manager at Spartak Trnava, discuss monetizing the majority of fans, importance of fan membership, challenges faced by smaller clubs, benefits of membership programs, overcoming app download resistance, building local partnerships, and engaging with fans.
Clubs should focus on the remaining 93% of fans and prioritize fan membership to effectively monetize their fan base.
Digital membership platforms like Memberyo offer clubs the ability to create personalized experiences, collect valuable data, and generate new revenue streams.
Deep dives
Monetizing the Fan Base
Many clubs struggle to monetize beyond the 7% of their fan base that attends matches in person. Roman Kranjek, co-founder of Membario, discusses the need to focus on the remaining 93% of fans and highlights the importance of fan membership. He explains how Membario helps clubs overcome the challenges of setting up a membership platform, allowing them to monetize their fan base more effectively.
The Benefits of Digital Memberships
Digital membership platforms like Membario offer clubs the ability to create various levels of memberships. These memberships provide both tangible and intangible benefits to fans. For example, special merchandise and unique experiences can be offered exclusively to members. These digital memberships can also serve as a communication tool, allowing clubs to send personalized notifications, surveys, and other content directly to their fans.
Maximizing Sponsorship Opportunities
By implementing a digital membership platform, clubs can provide unique opportunities for sponsors. The platform enables direct communication with fans, allowing clubs to promote their sponsors' products or services and offer exclusive deals to members. This transforms sponsorships from simple logo placements to engaging and targeted interactions. The platform also allows for real-time updates, offering sponsors the chance to have their logos displayed on fans' digital membership cards during specific matches or events.
The Future of Fan Engagement
Digital membership platforms, like Membario, offer clubs the ability to build fan-centric business models. These platforms provide clubs with the tools to work closely with their fan base and create personalized experiences. They enable the collection of valuable data, allowing clubs to better understand their fans' preferences and tailor their offerings accordingly. With the potential to attract both local and international fans, these platforms have the power to revolutionize fan engagement and generate new revenue streams for clubs of all sizes.
In this episode of the Football Business Podcast, we spoke to Roman Krajniak, Co-Founder of Memberyo, and Pavol Bielik, Marketing Manager at Spartak Trnava. We explored why many football clubs can monetize only 7% of their fanbase, the importance of fan membership in a club’s business model, and how Memberyo helped Spartak Trnava overcome the typical challenges when setting up its membership platform.
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