Elevate with Robert Glazer Joey Coleman Shares How To Never Lose An Employee Again
Mar 12, 2024
Joey Coleman shares proven tactics for building strong relationships with customers and employees. Topics include human connection in customer retention, the impact of technology on work dynamics, employee engagement, and the importance of onboarding experiences for employee retention.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Introduction
00:00 • 2min
Navigating Customer Relationships in a Digital World
01:30 • 11min
E-commerce Solutions and Customer Service Experiences
12:50 • 3min
Employee Engagement and Customer Experience
15:53 • 13min
Exploring Beginnings, Endings, and Customer Interactions in Business
29:07 • 3min
Mastering the First 90 Days: Key to Employee Retention
32:09 • 16min
Employee Retention and Onboarding Phases
47:40 • 4min
Employee Journey Phases and Recognition Importance
52:10 • 16min
Introduction to 'Never Lose an Employee Again' Book
01:07:42 • 5min