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Elevate with Robert Glazer
Joey Coleman Shares How To Never Lose An Employee Again
Mar 12, 2024
01:09:07
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Joey Coleman shares proven tactics for building strong relationships with customers and employees. Topics include human connection in customer retention, the impact of technology on work dynamics, employee engagement, and the importance of onboarding experiences for employee retention.
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Quick takeaways
- Effective communication is key for building strong partnerships with customers.
- Human-centered interactions and personalized connections are essential for business success post-pandemic.
Deep dives
Prioritizing Effective Communication in Business Leadership
Effective communication with clients and customers is a crucial quality for strong leaders. Economist Education offers a course on business writing and storytelling designed by senior editors from The Economist to enhance business professionals' skills. The course aims to empower professionals to thrive in a changing work environment, emphasizing the importance of clear communication.
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