At The Table with Patrick Lencioni 4. The Power of Naked Service
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Aug 21, 2019 
Join Pat, Cody, Jeff, James, and Chris in a lively discussion on winning client loyalty through transparency, vulnerability, and authentic relationships. They share personal anecdotes, explore the benefits of 'getting naked,' and offer advice on prioritizing service to build strong client connections. The episode is sprinkled with humor and real-life examples of exceptional customer care.
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Naked Service Applicability
- Use the "getting naked" approach in any customer service interaction.
- Be open and vulnerable to build trust and loyalty.
Naked vs. Traditional Consulting
- Traditional consulting often prioritizes appearing infallible and superior to clients.
- Getting naked prioritizes genuine, trustworthy relationships through vulnerability.
Overcoming Fear of Loss
- Be completely open and vulnerable with your clients.
- Overcome the fear of losing business by prioritizing honesty and vulnerability.