At The Table with Patrick Lencioni cover image

4. The Power of Naked Service

At The Table with Patrick Lencioni

Building Trust Through Vulnerability in Client Relationships

14min Snip

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The chapter explores the concept of 'getting naked' in client relationships, advocating for openness, vulnerability, and honesty to build trust. It discusses the risks and rewards of being candid with clients, showcasing how authenticity can lead to stronger and more meaningful relationships. Personal anecdotes underscore the benefits of taking risks and addressing uncomfortable issues with clients in a transparent and respectful manner.

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