EconTalk Jerry Muller on the Tyranny of Metrics
Apr 16, 2018
Jerry Muller, historian and author of Catholic University, discusses the negative impacts of focusing on measurable outcomes in public policy and management. The conversation covers the dangers of metric fixation in education, the challenges of balancing metrics in evaluating success, and the unintended consequences of using metrics and incentives in organizations.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 4min
The Role of Judgment versus Metrics in Organizational Decision-Making
03:39 • 2min
The Impact of Metric Fixation in Education
06:06 • 19min
Navigating the Challenges of Metrics in Evaluating Success
25:22 • 3min
Unintended Negative Consequences of Metrics and Incentives in Organizations
28:47 • 6min
Discussion on surgical report cards and flight schedules
35:02 • 2min
The Pitfalls of Overreliance on Metrics
36:57 • 28min