Negotiate Anything

How Subtle Biases Completely Change Your Choices

Oct 2, 2025
In this engaging discussion, behavioral science expert Richard Shotton explores how subtle biases influence our everyday choices. He reveals techniques like effective wording that can shape memory and decision-making. Richard also highlights the benefits of cognitive diversity in problem-solving and the impact of social proof on behavior. Plus, discover how renaming products can boost appeal and how a simple word change can alleviate customer frustration. This eye-opening conversation will change your perspective on decision-making and persuasion.
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INSIGHT

Simplicity And Rhyme Stick

  • Rhymes and simple language increase memory retention because they boost processing fluency.
  • Communicators often avoid simple devices because they feel unfashionable, not ineffective.
INSIGHT

Heuristics Favor Speed Over Perfection

  • Heuristics like choosing popular options let people make good-enough decisions quickly.
  • People trade perfection for speed because time often matters more than exhaustive choice.
INSIGHT

We Overestimate How Typical We Are

  • People massively overestimate how common their own views and behaviors are (false consensus effect).
  • This bias fuels conflict because each side assumes others naturally share their perspective.
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