Marketing Operators

E052: How We Set KPIs, Structure Reporting and Run Meetings to Drive Results

9 snips
Mar 25, 2025
Discover the secrets behind setting KPIs that drive real results. Learn how transparency in reporting can boost team performance and keep everyone aligned. The discussion covers the balance between objective and subjective goals, along with the importance of effective meetings. Delve into the complexities of measuring success through data while avoiding common pitfalls. Plus, find out how to enhance accountability and make data-driven decisions that align with both short-term and long-term business objectives.
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ANECDOTE

Transparency Backfires

  • A COO once shared sensitive financial information during an all-hands meeting.
  • This created a cringeworthy moment when an anonymous survey revealed employee dissatisfaction with pay.
INSIGHT

KPIs and Objectives

  • Key results should ladder up to overall company objectives.
  • Individual KPIs should connect to higher-level goals, creating a waterfall effect.
ADVICE

Public Accountability

  • Make key results and initiatives public within your team.
  • Public accountability motivates performance, especially for remote teams.
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