Marketing Operators  cover image

E052: How We Set KPIs, Structure Reporting and Run Meetings to Drive Results

Marketing Operators

CHAPTER

Enhancing KPIs and Transforming Customer Support Efficiency

This chapter explores the significance of setting key performance indicators (KPIs) to enhance team efficiency, alongside a successful transition to RichPanel for customer support. It also examines the relationship between KPI achievements and employee compensation, stressing the need for thorough documentation of results.

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