

20VC: ElevenLabs Head of Growth on Why You Do Not Need PMs | The 7-Part Launch Playbook That Gets 700K+ Views Per Product | The Truth About CAC, Payback & Performance Marketing in AI with Luke Harries
438 snips May 23, 2025
Luke Harries, Head of Growth at ElevenLabs, shares his extensive experience in marketing and product strategy. He discusses the company’s impressive growth to a $3.3B valuation and reveals why he initially rejected the chance to invest in it. Harries outlines a 7-part launch playbook that consistently attracts over 700K views, debunks myths around customer acquisition costs, and advocates for the rise of growth-led product teams. He also touches on the impact of AI on revenue sustainability and the role of humor in effective B2B marketing.
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Early Skepticism on ElevenLabs
- Luke Harries met ElevenLabs' founder Matty at a hackathon when they were 19.
- He initially thought ElevenLabs' plan to build the world's best audio AI for everyone was terrible but was proven wrong as they hit a million users.
Build Growth Team Smartly
- Start growth teams by hiring a generalist growth marketer responsible for all growth aspects.
- Hire a growth engineer next who focuses on front-end tasks like SEO and automated outreach tools.
Use Motion Design Videos
- Invest in in-house video production for launches to move quickly and create high-quality content.
- Motion design videos are excellent for concise, attention-grabbing launch messages within the first 30 seconds.