Intercom on Product: Building Software in an AI-first World

How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

Dec 9, 2022

51:02

Episode guests

Fergal Reid

Highlights

AI Chapters

Episode notes

The Rise of Transformers in Natural Language Processing

03:00

The Negative Effect of the GPT Doc

01:16

The Benefits of Performance Reviews

01:10

How GPT-3.5 Can Help Avoid Customer Spoofing

01:38

Introduction

2min

Open AI, What's the Key Piece?

3min

Is It Fair to Say We're in the Inverse World?

3min

Are We Good at Judging Near Misses?

2min

Is This Going to Change My Job Forever?

2min

Then I'm Like, Hey, Fergal, I Want Your Team to Use This for Medical Diagnosis?

4min

Copilot - The Basic Process of Programming for Engineers

3min

The New System With the Human in the Loop, the Doctor and the Artificial Intelligence

2min

DD's Not Desensitization

3min

10.

Is There a Way to Self Improve?

3min

11.

Is This as Big as Google?

3min

12.

GPT 3.5 and Customer Support?

2min

13.

GPT-3

4min

14.

Is There a Version of Prompt Engineering?

3min

15.

How to Reset a Two FA Article?

2min

16.

Build on GPT 3.5?

2min

17.

Is GPT 3.5 a Productivity Enhancement?

3min

18.

Is Machine Learning a Target Rich Environment for Machine Learning?

2min

19.

How to Write a Code Readout in Six Months or a Year?

3min

This week OpenAI released ChatGPT, its prototype AI chatbot. On this episode of Intercom on Product, Intercom Co-Founder and Chief Strategy Officer Des Traynor sits down to chat with our Director of Machine Learning, Fergal Reid for reaction and analysis on the implications of ChatGPT and what the future holds.

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