Intercom is a customer support platform. We have like, you know, 25,000 customers across all of the world. And we've been looking at kind of the GPT 3.5 family of models and some other models as well recently. It's not using language models that are as large as maybe medium language models,. You know, embeddings and so on. But it gets very good accuracy at the sort of thing it does. The intercom helps in her. Let's ask her questions about resetting my two-factor authentication.
This week OpenAI released ChatGPT, its prototype AI chatbot. On this episode of Intercom on Product, Intercom Co-Founder and Chief Strategy Officer Des Traynor sits down to chat with our Director of Machine Learning, Fergal Reid for reaction and analysis on the implications of ChatGPT and what the future holds.
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