Daz is the co-founder and CEO of Intercom. He says his company has been working on ways to make agents more efficient. They're looking at things like smart replies, flow finding and macro suggestions. Daz: "We do believe that this sort of tech needs to be shaped"
This week OpenAI released ChatGPT, its prototype AI chatbot. On this episode of Intercom on Product, Intercom Co-Founder and Chief Strategy Officer Des Traynor sits down to chat with our Director of Machine Learning, Fergal Reid for reaction and analysis on the implications of ChatGPT and what the future holds.
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