Support is a target rich environment for this type of tech. There's just so many things that are, you know, rote. Wherever industry is using, we'll see value of this early days. We think it's very exciting area to move. I want to go into everything totally back and lovely. But yeah, even before this recent thing, we were on the machine learning team is kind of all in in this area. And so we're big believers in support.
This week OpenAI released ChatGPT, its prototype AI chatbot. On this episode of Intercom on Product, Intercom Co-Founder and Chief Strategy Officer Des Traynor sits down to chat with our Director of Machine Learning, Fergal Reid for reaction and analysis on the implications of ChatGPT and what the future holds.
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