

“It's How McDonald’s Make Men Binge” Rory Sutherland
59 snips Apr 22, 2024
Behavioral economist Rory Sutherland discusses quitting smoking, increasing McDonald's orders, promoting recycling in London, fixing broken pension schemes, and making high earners pay more taxes in a captivating and thought-provoking podcast episode.
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Behavior Drives Attitudes
- Behaviors influence attitudes more than the reverse.
- People justify actions by aligning their views, especially regarding environmental choices like Tesla purchases.
McDonald's Double Burger Phenomenon
- McDonald's saw a rise in unconventional orders, particularly double burgers among men, after introducing touch screens.
- The anonymity of screens reduced social embarrassment about unusual requests.
Simplify for Engagement
- Simplify complex processes like pension contributions to encourage engagement.
- Reduce friction and anxiety associated with these tasks.