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TED Talks Daily

The art of marketing — for good | Raja Rajamannar

Jan 16, 2025
Raja Rajamannar, the Chief Marketing Officer at Mastercard, advocates for marketing that prioritizes societal good. He introduces the concept of 'quantum marketing' showcasing efforts like the 'true name card' for the transgender community and initiatives aiding the visually impaired. Raja discusses groundbreaking tech solutions for Ukrainian refugees, emphasizing how partnerships can tackle humanitarian crises. He also highlights the importance of decency in marketing, asserting that integrity leads to lasting success in both business and personal relationships.
15:02

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Quick takeaways

  • Marketing can align profit with purpose through initiatives that address social issues, creating meaningful change while enhancing brand reputation.
  • Quantum marketing challenges traditional concepts by shifting focus to foundational principles, promoting innovation to meet the demands of the digital age.

Deep dives

The Evolving Nature of Marketing

Marketing exists to embody a company’s values, advance its business objectives, and differentiate it in a competitive landscape. It's not just about aesthetic appeal; effective marketing must have tangible business outcomes. The concept of ‘doing well by doing good’ emphasizes that marketing should also serve societal needs, making it a force for positive change. This holistic approach leads to a stronger brand identity while also creating trust and loyalty among consumers.

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