

Good Vs. Bad Friction: How To Use Organizational Friction To Simplify Leadership Processes & Boost Performance | Bob Sutton
Feb 17, 2024
Stanford professor and best-selling author Bob Sutton discusses how leaders can navigate organizational friction, distinguishing between beneficial and detrimental friction. The podcast explores good vs. bad friction in decision-making and highlights the value of clear communication and vulnerability in leadership. Sutton shares practical strategies for eliminating bad friction and boosting good friction in leadership processes.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
Navigating Organizational Friction for Effective Leadership
01:38 • 4min
Navigating Friction in Organizational Dynamics: A Blend of Cynicism and Optimism
05:31 • 3min
Good and Bad Friction in Decision-Making Processes
08:12 • 28min
Clear Communication, Leading with Vulnerability, and Making Deliberate Decisions
35:51 • 2min
The Value of Slowing Down for Better Decision Making and Team Dynamics
38:20 • 4min
Implementing Strategies to Eliminate Bad Friction and Boost Good Friction in Leadership Processes
42:45 • 2min