No matter the organization, friction is inevitable...but the key is knowing how to navigate and harness it for better leadership. In today’s discussion I sit down with Bob Sutton, Stanford professor, organizational psychologist and best selling author of books including “The No A$$hole Rule” and “The Friction Project” as he dives into the world of ‘friction-fixer’ leadership. Drawing from his extensive research, Sutton shares how to distinguish between beneficial and detrimental friction, explore the tools of ‘friction forensics,’ and implement strategies that can streamline processes, enhance performance, and reduce burnout. Join us for a captivating discussion that equips leaders with actionable tactics to conquer challenges and embrace positive change.
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