Calendly: Emily Triplett Lentz on rethinking content for 2024
Jan 15, 2024
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Emily Triplett Lentz, Senior Manager, Content Marketing at Calendly, discusses balancing PLG and sales-led motion, verticalizing content, video and social in 2024 plans, and their 'AI hackathon'. They talk about Calendly's journey, content strategy challenges, team structure, metrics for evaluating content, product marketing in PLG motions, and content prioritization. Other topics include successful content pieces, personal reflections on scheduling links, and Calendly's AI summit.
Calendly's content team focuses on verticalization to cater to different industries and target personas, collaborating with other teams to align content creation with company-wide objectives and campaigns.
The Calendly content team actively explores AI integration to enhance content creation and distribution processes, staying ahead of the curve and leveraging technological advancements.
Deep dives
Calendly's senior content manager discusses the growth and evolution of the company
In this podcast episode, the senior manager of content marketing at Calendly, Emily Triplett-Lence, discusses the company's growth and evolution. She highlights how Calendly started as a scheduling tool and has now become a comprehensive scheduling automation platform. Emily also mentions Calendly's focus on both product-led growth and sales-led motion strategies and how the content team supports these efforts. The episode also touches upon the verticalization of content to cater to different industries, as well as the team's recent AI hackathon and its impact on Calendly's future plans.
The content team at Calendly focuses on verticalized and cross-functional content strategies
The Calendly content team, which includes content marketing managers, copywriters, video marketers, and social media managers, plays a crucial role in creating verticalized content. They work closely with product marketing, solutions marketing, and other teams to develop content that caters to different industries and target personas. The team also collaborates on cross-functional initiatives and focuses on aligning content creation with company-wide objectives and campaigns. This ensures a unified and strategic approach to content creation at Calendly.
Calendly's content team is currently exploring the integration of AI in their workflows
The Calendly content team is actively exploring the integration of AI into their content workflows. They have dedicated time for an AI summit, where team members learn about AI tools and discuss potential use cases. This initiative allows the team to expand their understanding of AI capabilities and consider how it can enhance their content creation and distribution processes. By actively exploring AI, Calendly's content team aims to stay ahead of the curve and leverage technological advancements to improve their content strategy and output.
Calendly's content team emphasizes the importance of content maintenance and performance evaluation
The Calendly content team recognizes the importance of content maintenance and performance evaluation. They periodically conduct content audits, update outdated pieces, and ensure alignment with brand guidelines. The team emphasizes the need to balance net new content creation with content maintenance, optimizing existing assets, and pruning when necessary. This approach allows them to maximize the impact of their content efforts and continually improve their content strategy based on data-driven insights.
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In this episode of Content Briefly, we’ve interviewed Emily Triplett Lentz, Senior Manager, Content Marketing at Calendly, and discussed how she balances PLG and sales-led motion simultaneously, her thoughts on verticalizing content, where video and social fit into her 2024 plans, and the why behind her team’s ‘AI hackathon’.
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Timestamps:
00:00 Intro 02:37 Who is Emily Triplett Lentz? 02:56 Emily’s background. 03:49 Calendly's journey from startup to enterprise. 05:19 Balancing PLG and sales-led motion simultaneously. 06:30 Calendly's content strategy. 09:21 Rethinking content amid challenges. 11:44 Calendly’s team structure and operations. 14:39 Creator-led distribution. 17:00 Content verticalization & cross-team collaboration. 21:06 Internal & external content creation. 22:34 Important metrics for evaluating content performance. 23:53 The role of product marketing in PLG motions. 25:26 Communication tools for team collaboration. 26:59 Content prioritization and OKRs. 28:19 Balancing new and existing content. 30:40 Example of a successful content piece. 33:10 Personal reflections on scheduling links. 35:23 Calendly's AI summit. 39:31 Learn more about Emily and Calendly and get in touch. 40:16 Outro