Lenny's Podcast: Product | Growth | Career

Radical Candor: From theory to practice with author Kim Scott

Dec 10, 2023

Kim Scott, renowned author and CEO coach, dives into the principles of Radical Candor, a framework fostering effective feedback and authentic workplace relationships. She distinguishes between radical candor and common pitfalls like obnoxious aggression and ruinous empathy. Kim shares tactical advice on delivering constructive criticism and emphasizes the importance of regular career conversations. She also introduces 'Radical Respect', advocating for mutual respect and inclusivity in leadership, and discusses the impact of empathy in shaping workplace culture.

01:26:38

Creator website

Episode guests

Kim Scott

AI Summary

Highlights

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Starting by soliciting feedback creates an open and safe space for others to share their thoughts and concerns.

Actively listening and understanding the other person's perspective demonstrates genuine care and interest in their point of view.

Creating a culture that values open and honest communication requires acknowledging and implementing critical feedback, and continuously seeking improvement.

Deep dives

Soliciting Feedback: A Crucial Step for Better Relationships

One of the most important things for practicing radical candor is to start by soliciting feedback. Open up a conversation with your team members by asking questions like, 'What could I do or stop doing that would make it easier to work with me?' or 'Tell me why I'm wrong.' Make sure to make it genuine and authentic to your own style. This step creates an open and safe space for others to share their thoughts and concerns.

How to Give People Both Praise and Critique

01:44

Effective Criticism: Asking for Feedback Authentically

01:18

The Pitfalls of Ruinous Empathy and Quadrants of Mistakes

01:20

Requesting Feedback: Embracing discomfort and rewarding candor.

03:48

Intro

3min

Understanding Radical Candor: A Guide to Effective Feedback

4min

Navigating Feedback: Radical Candor and Ruinous Empathy

26min

Building Authentic Workplace Relationships

15min

Navigating Product Management Challenges and Solutions

2min

Mastering Feedback: The Art of Communication

21min

Navigating Radical Candor and Respect

6min

Empathy in Connections and Storytelling

4min

The Art of Interviewing and Life Lessons

2min

10.

Empathy in Leadership

4min

Kim Scott is the author of Radical Candor, currently the #1 most recommended book on this podcast. The book has sold over 1 million copies and has been translated into 23 languages. Before writing, Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was also a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. This spring she’ll be launching Radical Respect, which she considers to be a prequel to Radical Candor. In today’s conversation, we go deep on Kim’s popular framework, including:

• What separates radical candor and obnoxious aggression

• Tactical advice on delivering constructive feedback

• How well-meaning empathy can become ruinous

• Strategies for effectively soliciting and responding to feedback

• The importance of having regular career conversations

• The false dichotomy of a good leader versus a kind person

• A sneak peek into Radical Respect

—

Brought to you by Jira Product Discovery—Atlassian’s new prioritization and roadmapping tool built for product teams

—

Find the full transcript at: https://www.lennysnewsletter.com/p/radical-candor-from-theory-to-practice

—