Phenomena

Sustainability

7 snips
Dec 20, 2022
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INSIGHT

Sustainability As A Desire Driver

  • Luxury has shifted sustainability from risk management to a potential driver of desire when integrated into a larger narrative.
  • Sustainability becomes desirable when it contributes to meanings like purity or innovation that strengthen the brand dream.
ADVICE

Make Pre-Loved Items Aspirational

  • Make reused or vintage items desirable by embedding them in a larger aspirational story about previous owners and glamour.
  • Use storytelling to give pre-loved items a halo that increases their symbolic value.
INSIGHT

Pleasurable Friction Creates Value

  • Luxury intentionally keeps pleasurable friction in the buying experience to amplify distinction and desirability.
  • Friction creates discovery, community interaction, and confirms scarcity, raising perceived value.
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